What is Pima Cotton?
Pima Cotton has a longer fiber than conventional cotton, that is renowned for its soft touch, durability, and wrinkle resistance. It is ideal for infants delicate and sensitive skin that is highly susceptible to rashes and allergies.
Is everything on your site, made of Pima Cotton?
No, but a large majority of it is! Almost all of our Baby and Layette Collection is manufactured from Pima Cotton. You will notice several of our products will say“100% Pima Cotton” in their description, and those that don’t are still made with high quality fabrics and blends.
What size should I order?
Our garments run true to size, however, we do recommend customers refer to the sizing guide.
ORDERS AND PAYMENTS
How long will it take for my order to be fulfilled?
Online processing can take up to 3 business days. We kindly ask that you allow 3-7 business days from the date of purchase for your order to arrive. During SALE, please allow up to 6 days for your order to process.
Will delivery times be affected due to COVID-19?
We will do our best to send out your order within 24h, but we have experienced delays with both FEDEX and UPS which may affect the delivery of your LIVLY package.
How can I pay for my order?
We accept all major credit cards, and Paypal Transactions
How can I track my LIVLY order?
You can track your order by logging into your LIVLY account or by clicking “Track My Order” in the shipment notification you received via e-mail. If you need help tracking your package, please contact us at firstname.lastname@example.org
Can you ship to my country?
Yes! We can ship worldwide!
Orders with USA destinations, are shipped from our Warehouse in New York. All other orders are shipped from our warehouse in Stockholm. If you would like to order merchandise with a delivery address that falls outside of the USA and Stockholm, please visit our Worldwide Website.
How much is shipping?
We currently offer $8 flat rate shipping for ground service and Free Shipping on orders over $50.
How can I process my return?
Please click here for information on how to process your return.
Is my personal information safe?
Absolutely! If you choose to subscribe to our newsletter, your email will only be used to receive beautiful content detailing our latest offers and upcoming events. Also, rest assured that we do not store or have access to any of your personal banking related info.
Is this a secure website?
Our partner offers the highest possible security through Encryption, SSL, MD5. Our security system creates a cryptic “finger print” which can never be used to recreate your credit card number, so your transaction is safe with us.